The Bureaus, Inc.

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  • Who Is The Bureaus?

    Founded in 1928, The Bureaus, Inc. is a master servicer for non-performing accounts receivable portfolios. We are located in Northbrook, Illinois and have been owned by the same family since 1978. Our executive team brings decades of diversity and experience that make us unique within the receivables management industry. We have created advanced technologies and analytical tools that allow us to achieve business performance goals while delivering an exceptional experience to consumers. By combining technological strategies with data mining capabilities, our company identifies opportunities not usually found by other asset management firms. Our team is committed to the highest standards of compliance and professionalism.

  • Our Mission

    Our mission is to be the leader in the recovery of accounts receivable while providing unparalleled service to our clients and a rewarding environment for our staff.

  • Memberships, Certifications, and Accreditations

    The Bureaus, Inc. is proud to be an active member of Receivables Management Association International (RMAI) and an RMAI Certified Receivables Business. We were one of the first debt buyers to become certified by RMAI. Members of our executive team have earned the Certified Receivables Compliance Professional (CRCP) designation and Vice President Marian Sangalang has been a member of the RMAI Board of Directors since 2014 and was President of the association in 2019.

    We are also a member of ACA International and have earned certification as an Accredited Business by the Better Business Bureau. Our company is rated an A+ by the BBB; this exceptional score represents our commitment to transparency and operating in a trustworthy manner.

  • Solutions for Creditors

    As a master servicer for non-performing, charged-off receivables portfolios, The Bureaus, Inc. provides a full-service experience for our clients. Using our advanced tools and more than 75 years of business experience, we assist our creditor clients with valuating, acquiring, and servicing consumer receivables portfolios. Our proven partner network assists us with the recovery process and helps us to provide exceptional results.

  • Career Opportunities

    We offer a variety of career opportunities for compassionate and engaged professionals. Our professional and respectful work environment reflects the values that we place at the heart of our organization. Applicants are carefully screened for organizational fit, including drug testing and criminal background checks. For more information, please call our Human Resources department at 847-328-4300 or email us at To learn more and apply online, please visit our career page.